Help Center

My JibJab Account →

How can I tell if my eCard has been sent and viewed? If my card is 'unopened,' how do I resend it?

We'll send you an email notification when your eCard has been sent.

If you are paid Member, you can also check to see if the eCards you've sent have been viewed by clicking the 'Track this eCard' link below the picture of it on your 'My eCards' page.

 

track_ecard_gangnam_2013-06-28_1547.png

If you'd like to resend a card that hasn't been opened, just hit resend.

If you have any trouble, please check out this video: