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Why can't I upload a photo to my Starring You! eCard?

TIP: Please make sure the image you are uploading is either a JPG or PNG file that it is under 3 MB (3,000 KB) in size. 

If you continue to have issues, here are some things that you can try:



1. Turn off any pop-up blockers.

2. Please make sure you are using the most recent version of Flash to access the site. You can get it for free here.

3. Files created or edited with Microsoft Paint are not compatible on our site. If you must edit a photo prior to uploading it to JibJab.com, please use a different program.

4. Clear your browser's cache and cookies. Please review this link for instructions that apply to your specific browser.

5. Ensure Javascript is enabled in your browser.



6. Try downloading the latest version of your browser.
 
 

If this did not answer your question, please Contact Us.