Help Center

My Account

How do I request a refund?

If you’ve had your Membership for less than 30 days and are not entirely satisfied by it, you may cancel it for a full refund.

To cancel your Membership and request a refund, simply complete this handy dandy form here.

We'll process your request within 48 hours and send you an email confirmation once completed. Easy!


If you would like to cancel your Membership Auto-Renewal:

1. Log in to your paid account.

2. Click ‘my account’ in the top righthand corner, then 'My Info.'

3. Click on 'Membership' and you will be able to 'Edit Auto-Renewal Subscription' here. If you do not see the link to 'Edit Auto-Renewal Subscription, then you have already successfully shut off your auto-renewal.

Once auto-renewal is cancelled, your membership will expire on the end date and your account won’t be charged again.

Was this article helpful?
9 out of 15 found this helpful

Have more questions? Submit a request.

Have more questions? Submit a request