Top Issues & Questions
Here we've collected answers to some of the most common questions we receive from our customers.
- How much does a JibJab membership cost?
- How to make Starring You!® videos on desktop & mobile
- How to disable auto-renew on the web
- Why does my account reflect a 'free' membership when I have already paid?
- Why am I unable to log in to my account?
- How can I reset my password?
- How can I post eCards to Facebook?
- My friends aren't receiving my eCards
- I keep seeing a blank/black screen or a spinning wheel