Top 10 Issues & Questions
Here we've collected answers to the ten of the most common queries we receive from our users, barring the obvious "Why are you guys so awesome?"
- How much does a JibJab membership cost?
- How do I make a Starring You!® video? - Video Tutorials for Desktop & Mobile
- How do I turn off Auto Renewal?
- Why does my account reflect a 'free' membership when I have already paid?
- Why am I unable to log in to my account?
- How can I reset my password?
- Why can't I post eCards to Facebook?
- Why aren't my recipients receiving my eCards?
- Why do I see a blank/black screen or a spinning wheel?
- Will JibJab work on my iPad/iPhone or other tablet/mobile device?