Top 10 Issues & Questions
Here we've collected answers to the ten of the most common queries we receive from our users, barring the obvious "Why are you guys so awesome?"
- Why can't I click the 'Submit' or 'Done' button on your site? The buttons are not registering.
- Why can't I upload a photo to my Starring You! eCard?
- Why aren't my recipients receiving my eCards?
- Why am I getting an error message or error code (i.e. fault_string, error 2046, error 003)?
- Why am I unable to log in?
- Why can't I post eCards to Facebook?
- Why can't I scroll through or see all of my existing heads when I cast my eCard?
- Why do I see a blank/black screen or a spinning wheel?
- Why does my account reflect a 'free' membership when I have already paid?
- Will JibJab work on my iPad/iPhone or other tablet/mobile device?